OUR
SOLUTIONS

Online & Mobile Ordering

When your customers are hungry, where do they turn? The internet, of course! But, while some third-party online ordering companies may help bring you new customers, with them can come high per-order costs and slow reimbursements. Thrive can help you control the online and mobile ordering experience and profitability, while helping facilitate the right partnerships to grow your business and streamline delivery.

Deliver a great online ordering experience directly on your website, fully customized to match your brand and menu. When customers control the ordering process, accuracy and satisfaction go up, and your costs go down. Put the power of suggestion to work for your restaurant and increase ticket averages with tools that help your customers find just what they are craving. Upsell sides, desserts, and drinks to increase your ticket average, without interfering with the online ordering experience.  Nobody wants to manage multiple systems and integrating third party online ordering with your point-of-sale can be a real headache. Stop dealing with the hassle of systems that don’t play well together. Thrive Online relies on the same data business logic as your Thrive point-of-sale system, so updates and operations are seamless.

Delivery

Adding delivery to your restaurant can seem like adding another act onto what’s already a three-ring circus! Trust Thrive’s experience and expertise in the delivery business to help make everything go smoothly. We’ve got restaurant delivery software down to a science and are ready to help you juggle everything like a superstar!

Thrive’s Delivery solution helps you manage customer expectations with customizable promise times that automatically update to your online ordering, and automatic order confirmations and dispatch alerts let customers know their food is on the way. Thrive can even help supplement your driver fleet on demand with an integration to DoorDash Drive.

Thrive's own DR!VE mobile app made just for delivery drivers help keep your drivers on track and organized. They can view details about assigned orders, check in at arrival, capture customer signatures and tips, and more, all from their smartphone.

Loyalty Marketing

Loyalty programs have long been proven to be the most cost-effective and successful way to bring customers back to your restaurant more often. The strategic value of your customer data and powerful ability to target customers with rewards and incentives based on their actual behavior makes loyalty programs the secret weapon of many top restaurants.

The key to a successful loyalty program is making it easy. Easy for customers to enroll, easy for your staff during the busy lunch shift, and easy for you to “set and forget”! Thrive Loyalty integrates your loyalty program throughout your operation, so customers can order online or in-store and still earn and redeem rewards. Thrive Loyalty adds flexible marketing automation tools that are the key to reminding customers about your amazing restaurant. Here’s just a few ways you can automatically trigger emails or mobile notifications to your loyal customers:

  • WELCOME TO THE PROGRAM
  • POINTS EARNED
  • $ SPENT
  • NUMBER OF TIMES VISITED
  • BIRTHDAY
  • WELCOME TO THE PROGRAM
  • POINTS EARNED
  • $ SPENT
  • NUMBER OF TIMES VISITED
  • BIRTHDAY

Business Analytics

When you’ve got restaurants scattered around the city, or around the globe, you need the power of data to help you grow. Manage and compare multiple locations with our web-based Thrive Analytics tools and powerful data APIs let you dive deep into your business results.

From product mix to discount analyses, delivery performance to online ordering results, our powerful analytics tools give you the data you need to improve business results across the enterprise.

Learn more about our suite of products, INCLUDING DELIVERY, ONLINE ORDERING, CUSTOMER LOYALTY, AND ENTERPRISE REPORTING.

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